AI-Native Commerce via Model Context Protocol (MCP)
Webito natively implements the open Model Context Protocol (MCP) specification. This enables frontier AI assistants and enterprise agents to securely integrate into store operations with fine-grained permissions.
1. Understanding the MCP Commerce Standard
MCP establishes a structured bridge between language models and back-office transactional tooling. Rather than navigating dashboards for repetitive workflows, store staff and executives can orchestrate store operations conversationally.
2. Available Tool Surface for AI Agents
Webito's integrated MCP server provides hardened operational tools:
- Inventory & Catalog Inspection (
get_product,admin_get_stock_levels): Audit active SKUs, variant pricing, and warehouse reservations. - Order Fulfillment Execution (
admin_list_orders,admin_advance_order_status): Dispatch shipments, log carrier tracking tokens, and advance order states. - Customer Care & Collaboration (
admin_add_order_note,admin_reply_ticket): Update customer tickets and append internal team correspondence. - Business Intelligence (
admin_get_sales_report): Generate instant cross-period revenue breakdowns and top product velocity reports via conversational prompts.
Enterprise RBAC & Security Boundaries
AI agents operate strictly within assigned staff permission scopes. High-risk administrative mutations (such as master store ownership transfer or irreversible data deletions) remain restricted to human operators.