Logistics & Fulfillment Architecture in Webito
Prompt, transparent delivery defines the customer experience post-checkout. Webito provides flexible shipping configurations combining flat rates, free shipping qualifiers, and carrier tracking automation.
1. Configuring Multi-Tier Shipping Options
Navigate to Settings > Shipping Methods to activate delivery tiers:
- Express Postal & Courier Services: National parcel delivery with estimated transit timelines (e.g., 2 to 4 business days).
- Same-Day Local Couriers: Intra-city on-demand delivery for local metropolitan areas.
- In-Store & Warehouse Pickup (Local Pickup): Allows local shoppers to collect orders directly with zero shipping fees.
- Freight & Heavy Cargo: Dedicated logistics lanes for bulk B2B shipments and freight forwarding.
Free Shipping Incentives (AOV Booster)
Boost Average Order Value (AOV) by setting an automatic free-shipping tier for baskets meeting a specific financial subtotal threshold.
2. Dispatching & Carrier Tracking Tokens
When warehouse staff hand parcels to couriers, enter the dispatch tracking code into the order details:
- Order state automatically advances to "Shipped".
- Customer receives an automated dispatch notification with direct carrier tracking links.
- Buyers track delivery progress autonomously, eliminating routine "Where is my order?" support inquiries.